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Navigation & Interaction Mapping

$280.00

Navigation & Interaction Mapping

Navigation & Interaction Mapping

$280.00

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Interface planning for clearer digital experiences.

129 Pine St, Pineville, KY 40977
+1 929 565 5999 · support@formhavenworks.com

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© 2026 FORMHAVEN WORKS LLC Studio Status · Planning / Online

Legal Documents

Effective Date: September 1, 2026 · FORMHAVEN WORKS LLC

1. Introduction

FORMHAVEN WORKS LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information: name, email address, phone number, and mailing address provided when you contact us or request a proposal.
Project Information: briefs, documents, and materials you share during the course of our engagement.
Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and similar technologies.
Payment Information: processed exclusively by our third-party payment processors; we do not store card data.

3. How We Use Your Information

We use collected information to: deliver and improve our interface planning services; communicate with you regarding proposals, projects, and invoices; comply with legal obligations; and analyze website usage to enhance user experience.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted service providers acting on our behalf (e.g., cloud storage, email platforms) under strict confidentiality obligations, or when required by law.

5. Cookies

Our website uses essential and analytical cookies. You may disable cookies through your browser settings; however, some website features may not function correctly.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy or as required by applicable law, typically no longer than three (3) years after the conclusion of a project.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at support@formhavenworks.com.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the revised policy on our website with an updated effective date.

10. Contact

FORMHAVEN WORKS LLC · 129 Pine St, Pineville, KY 40977 · support@formhavenworks.com · +1 929 565 5999

Effective Date: September 1, 2026 · FORMHAVEN WORKS LLC

1. Services Provided

FORMHAVEN WORKS LLC provides user experience and interface planning services, including form experience design, dashboard interface planning, navigation and interaction mapping, and preparation of interface pattern documentation. Our services focus on the structure, usability, and visual organization of websites and software interfaces.

The Company does not provide software development, website hosting, payment processing, cybersecurity services, telecommunications services, or management of client information systems.

2. Scope of Work

All projects are defined by a written Proposal or Statement of Work ("SOW") agreed upon by both parties prior to commencement. Any changes to scope must be documented in a written amendment signed by both parties.

3. Client Responsibilities

The client agrees to: provide timely feedback and approvals; supply all necessary materials, access, and information required for the project; and designate a single point of contact with authority to make decisions.

4. Fees and Payment

Fees are as specified in the applicable SOW. Unless otherwise agreed, invoices are due within fourteen (14) days of issuance. Late payments accrue interest at 1.5% per month. We reserve the right to suspend work on overdue accounts.

5. Intellectual Property

Upon receipt of full payment, the client receives a non-exclusive, worldwide license to use the deliverables for their intended business purpose. FORMHAVEN WORKS LLC retains the right to display deliverables in its portfolio unless otherwise agreed in writing.

6. Confidentiality

Both parties agree to keep confidential all non-public information exchanged during the engagement and not to disclose it to third parties without prior written consent, except as required by law.

7. Limitation of Liability

To the maximum extent permitted by law, FORMHAVEN WORKS LLC's total liability for any claim arising out of or related to the services shall not exceed the fees paid by the client in the three (3) months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate the engagement with fourteen (14) days' written notice. Upon termination, the client is responsible for fees for all work completed to the date of termination.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, USA. Any disputes shall be resolved in the courts of Bell County, Kentucky.

10. Contact

FORMHAVEN WORKS LLC · 129 Pine St, Pineville, KY 40977 · support@formhavenworks.com · +1 929 565 5999

Effective Date: September 1, 2026 · FORMHAVEN WORKS LLC

1. Nature of Services

FORMHAVEN WORKS LLC delivers professional interface planning and UX documentation services. Because our work involves significant time, research, and creative effort from the moment a project begins, our refund policy reflects the custom and intangible nature of these deliverables.

2. Deposits

Projects requiring a deposit (as specified in the SOW) are non-refundable. The deposit secures project time and covers initial planning, research, and onboarding activities.

3. Milestone-Based Refunds

For milestone-based projects:

Before work begins on a milestone: the portion of fees allocated to that milestone may be refunded upon written request.
After work has begun on a milestone: fees for that milestone are non-refundable.
After a milestone has been delivered and approved: no refund is available.

4. Cancellation by Client

If the client cancels the project after work has commenced, the client is responsible for fees corresponding to all work completed up to the cancellation date, calculated on a pro-rata basis against the total project fee.

5. Cancellation by FORMHAVEN WORKS LLC

If we cancel the project for reasons other than client breach, we will refund any fees paid for work not yet commenced.

6. Revision Requests

Refunds are not issued for deliverables with which the client is dissatisfied if those deliverables were produced in accordance with the approved SOW. We will work with you to address concerns through our standard revision process as outlined in the SOW.

7. How to Request a Refund

Submit refund requests in writing to support@formhavenworks.com within seven (7) days of the relevant milestone delivery or cancellation event. Include your project name, invoice number, and reason for the request. We will respond within five (5) business days.

8. Processing

Approved refunds are issued via the original payment method within ten (10) business days.

9. Contact

FORMHAVEN WORKS LLC · 129 Pine St, Pineville, KY 40977 · support@formhavenworks.com · +1 929 565 5999

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Products

Dashboard Interface Planning

Dashboard Interface Planning

$350.00
Form Experience Design

Form Experience Design

$240.00
Interface Pattern Documentation

Interface Pattern Documentation

$320.00
Navigation & Interaction Mapping

Navigation & Interaction Mapping

$280.00